The bills do not make sense
You have charges for a domain, hosting, email and website tools, but you are not sure which ones you need or who controls them.
Hosting is the service that stores your website so customers can visit it. If the renewals, settings and different providers are confusing, we can help you work out what you have and what you need. Get straightforward advice for a new website or a planned move.

A website can involve several accounts and bills. Understanding which service does what is the first step towards making a sensible change.
You have charges for a domain, hosting, email and website tools, but you are not sure which ones you need or who controls them.
Customers report an error or the website feels slow. You need help finding out whether the issue is hosting, the website itself or something else.
You would like a different setup, but worry about losing website content, disrupting email or being left with a broken enquiry form.
We can discuss the following work and agree what is needed for your website. Hosting, email and website maintenance should each have clear responsibilities.
Identify your website provider, hosting account and domain registration, and work out which access is needed.
Compare options against your website's needs, expected use, support requirements and budget, with costs explained.
Discuss backups, access, timing and checks before a move, including any possible interruption that needs planning.
Check how business email relates to the current setup before changes are made to your website address settings.
Agree which copies are kept, who handles website updates and whether these are included or separately priced.
Include agreed checks of pages, enquiry forms and other important functions when setting up or moving the site.
Tell us what you need. We’ll explain the options.

Your domain is the website address customers type. Hosting stores the website. Business email may use a separate service. Keeping those distinctions clear helps avoid surprises when one part changes.
You know your business. We’ll help make sense of the computer side.
Share its address, who currently hosts it if known and whether you are starting fresh or considering a move.
Review suitable options, access requirements, costs and who will look after each part.
Carry out the agreed work and check the important pages and functions, with a clear handover.
Still not sure what you need? Describe the problem in your own words.
Ask Your QuestionNo. Your website address and any provider names or recent bills you recognise are a useful starting point. Leave passwords and payment details out of the enquiry.
We can review the current platform, access and hosting to see what a move would involve. Some website services have restrictions, so we confirm the options before agreeing the work.
It can if email and website settings are connected. We discuss your email setup before a move and include any necessary coordination in the agreed plan.
That depends on the arrangement you choose. We make responsibilities, included work and separate costs clear before starting rather than assuming every hosting option is the same.
Share your website address and what you would like to change. We will help you work out a practical next step.
You do not need to diagnose the problem first.
We agree the work, price and what to expect before starting.
Tell us your town or suburb on the Sunshine Coast or around Gympie. Any visit availability and travel costs are confirmed with you.
Support and response expectations are agreed with each client to suit their needs.
A few details will help us understand what you need.